Frequently Asked Questions

Everything you need to know about the world's most versatile kitchen appliance.

What is included in the Thermomix® TM6 box?

The Thermomix® TM6 comes with a mixing bowl, knife, lid, measuring cup, simmering basket with lid, splash guard, butterfly whisk, spatula, the Varoma® steaming attachment, and the 'Simple Ideas' welcome book.

How long does shipping take for a new Thermomix®?

Standard shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is the return policy for Thermomix® products?

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund, minus shipping fees.

Does the Thermomix® come with a warranty?

Yes, every new Thermomix® TM6 purchased for individual household use includes a 2-year limited warranty covering manufacturing defects and hardware malfunctions.

What is Cookidoo® and how do I access it?

Cookidoo® is our digital recipe portal with over 80,000 guided cooking recipes. Your TM6 connects directly to Cookidoo® via Wi-Fi, and new customers receive a complimentary 6-month trial subscription.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and offer flexible financing options through our partner providers to make your purchase more accessible.